An ageing report groups what you are owed by how long it has been outstanding: 0-30 days, 31-60, 61-90, and beyond. Most owners glance at the total and move on. The total is the least informative part.
Read the shape, not the sum
Two businesses can be owed the same amount and be in completely different positions.
If almost everything sits in 0-30, that is simply how credit works and nothing is wrong. If a large share has drifted into 61-90, you have a collection process problem. If meaningful money sits beyond 90 days, some of it is not coming back, and continuing to count it as an asset flatters your books.
The 90-day line
Recovery rates fall sharply the longer a debt ages. Once something passes 90 days it usually needs a different approach, a conversation about a payment plan, or a decision to write it off, rather than another polite reminder.
Deciding is the important part. Invoices that sit in the report for a year, mentally written off but never formally, distort every number they touch.
Concentration is the hidden risk
Look at how much of the total sits with your largest debtor. If a single customer accounts for a third of everything owed, your cash flow is effectively dependent on that one relationship. That is worth knowing before it becomes a problem, not after.
Compare month to month
One report is a snapshot. Three consecutive months show direction. If the 31-60 bucket grows steadily while the total stays flat, collections are slowing even though the headline number looks stable, and that is exactly the kind of drift that only shows up in a comparison.
Use it to drive the week
The report is only useful if it produces actions. A simple rule: the five largest items in 31-60 get a call this week. That bucket is where a call still works, earlier is unnecessary, later is harder.
One more use
Before extending fresh credit to anyone, look them up in this report. A customer asking for a bigger order while sitting at 75 days is telling you something important, and the ageing report is where you hear it.
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